Sales-Driven Customer Service
Sales-Driven Customer Service
We deliver modern customer service for companies that want to turn customer service into a measurable competitive advantage. We build multichannel service models, combine technology and human expertise, and ensure that customer encounters support business goals.
Up to 6x sales growth from
value-added services
value-added services
85%
cases solved on
first contact
first contact
30+%
phone channel sales hit rate
90
CSAT (2025)
- Modern customer service is a driver of upselling and customer loyalty
- Seamless, multichannel customer experience
- Leveraging AI and automation
- Data and reporting support business decisions
Results Together With Our Clients
95 %
NPS – Soldem’s Clients (2025)
139 %
achievement of client’s budgeted target
70 %
product upgrade rate among existing customers
35 %
deal closure rate from proposals
Let's build happy interactions together and turn them into growth!
Yhteydenotto
Tai ota suoraan yhteyttä!
Eemeli Iltanen
Sales and Account Director
eemeli.iltanen(at)soldem.fi
+358 (0)40 025 9239
